The short version
- This website collects nothing about you beyond an ordinary server log. It sets no cookies and runs no scripts.
- The Tridge service keeps what you and your team put into it, on servers Exprezoe operates, so that your team can use it. It is not sold, not used for advertising and not passed to an analytics company.
This website
This is the site at tridge.exprezoe.com: the pages that describe the product, the Help center and this notice.
- No cookies, no scripts, no tracking. Every file comes from this site. Nothing is loaded from another company, so no other company learns that you were here.
- A server log. Like every web server, ours records each request: the time, the address asked for, the result, the IP address it came from and the browser’s description of itself. We use it to keep the site running and to investigate abuse. The log is a small, fixed number of files that overwrite themselves; old entries are deleted automatically.
- E-mail. If you write to one of the addresses on the Support page, we receive your address and your message and use them to answer you.
The Tridge service
This is the application your team signs in to.
What it holds
- Your account. Your name and work e-mail address, received from Exprezoe Identity when you sign in, and the workspaces you belong to.
- Your team’s content. Issues, documents, messages, files, calendar entries and the settings of your workspace, with the record of who changed what and when that makes them useful.
- What keeps you signed in. A session cookie and data the application stores in your browser, such as your theme and your Inbox filter.
- Server logs. Requests to the service with their time, IP address and result. Sign-in tokens are removed before a line is written.
Who can see it
- The members of your workspace, according to its roles and the privacy of each project, channel or teamspace.
- The Exprezoe staff who operate the service, when operating it requires that: fixing a fault, restoring a backup, answering a request you made.
- Nobody else. The application loads nothing from an advertising or analytics network.
Where it goes
- It is stored on servers that Exprezoe operates itself, and in encrypted backups on a second server that Exprezoe also operates.
- Notification e-mail is sent through Exprezoe’s Google Workspace mail service, so the text of a notification passes through Google’s mail servers on its way to your mailbox.
How long it is kept
- Content stays until someone in your workspace deletes it, or the workspace is closed.
- Backups are kept for a limited time and are then deleted; something you delete therefore leaves the backups later than it leaves the workspace.
Your choices
You can ask what the service holds about you, have it corrected, or have it deleted. Your workspace’s owner can do most of this directly; for anything else write to legal@exprezoe.com. If the workspace belongs to your employer or client, some requests are theirs to decide, and we will tell you so.
Who is responsible
Tridge is made and run by Exprezoe. Questions about this notice go to legal@exprezoe.com.
Changes to this notice
When what we do changes, this page changes first, and the date at the top with it.