Tridge
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Support

Tell us what went wrong or what you need. A person reads every message.

Before you write

Two things answer most questions faster than we can:

  • The Help center covers signing in, the tracker, documents, chat, the Inbox, the planner and every keyboard shortcut.
  • Troubleshooting covers sign-in problems, the “reload to update” banner and pages that will not load.

Report a problem

Write to support@exprezoe.com. A report we can act on the first time has four things in it:

  1. What you did. The application you were in and the steps, in order.
  2. What you expected, and what happened instead. The exact words of any message on the screen.
  3. The version line. In Tridge, open Help & Support at the bottom of the navigator. The line at the bottom of that panel starts with “Tridge” and carries the version and the build. Select it and paste it into your message.
  4. Your workspace and your browser. The workspace’s name, the browser and its version.

Ask a question

The same address: support@exprezoe.com. Say which workspace you use, so the answer fits what you can see.

Ask for a workspace

Tridge is in use at Exprezoe and with the teams Exprezoe works with; access is by invitation. If you want a workspace for your team, write to support@exprezoe.com with the size of the team and what you would use it for. If you were told you have access and cannot get in, start with Troubleshooting.

Report a security issue

Use security@exprezoe.com, not the support address, and read how we handle reports first.

Everything else

  • Privacy and data requestsAccess, correction or deletion of your data.legal@exprezoe.com
  • Source codeThe source of the version you use, under the EPL-2.0.How to ask
  • The companyTridge is made and run by Exprezoe.exprezoe.com