Chat in channels and direct messages

Create and join channels, start direct chats, reply in threads, mention people, and know what happens when you delete a message or leave a channel.

Chat is where your team talks. Conversations happen in channels, which are open to a group, and in direct chats between specific people.

The Chat navigator

Entry	What it shows
Threads	The threads you are part of.
Saved	Messages you saved for later. Only you can see them.
Browser	A search across Messages, Files and Contacts.
Channels	A table of the workspace's channels, with their topic and members.

Below those, your conversations are grouped: starred ones first, then your channels, then your direct chats. The discussions on issues, documents and other items you follow are listed after them, under the name of their kind.

A number beside a conversation counts what you have not read. An @ beside it means someone mentioned you there.

Start a conversation

Select the + button at the top of the Chat navigator.

New channel

Select New channel.
Type the channel's name. A topic is optional.
Set Visibility to Public or Private.
Turn on Auto join if every new employee should be added to it.
Select Create.

New direct chat

Select New direct chat.
Pick one person, or several for a group chat.
Select Next.

To join a channel someone else made, open Channels, select the channel, and select Join.

Write a message

Press Enter to send. Press Shift+Enter to start a new line.
Type @ and a name to mention a person. They are notified in their Inbox.
Use Attach to add files to the message.

Act on a message

Point at a message, or right-click it, to see what you can do with it.

Action	What it does
Add reaction	Adds an emoji under the message.
Reply to thread	Opens a thread on the message, so the answer does not interrupt the channel. The message then shows how many replies it has.
Save for later	Puts the message in Saved.
Pin	Keeps the message at hand for everyone in the conversation.
Copy link	Copies a link that opens this message.
Edit	Changes a message you wrote.
Delete	Removes a message you wrote. See below.

Deleting asks first. Leaving does not.

Delete a message: Tridge asks you to confirm before it removes the message. A deleted message cannot be brought back.
Leave a channel: point at the channel in the navigator, open its menu (the three dots) and select Leave channel. You leave at once. Tridge does not ask you to confirm.
Close a direct chat: the same menu has Close conversation. It only removes the chat from your list. Nothing is deleted.

The same menu has Star channel and Star conversation. Starred ones stay at the top of your list.

Archive a channel

If your role allows it, a channel's menu has Archive channel. An archived channel is archived for everyone: no one can send messages to it, but its history stays readable.

Keep up

The Chat icon on the application rail shows a dot when a channel, a direct chat or a thread has something unread for you. The same items are in your Inbox, with everything else that needs you.