Stay on top of your Inbox

What arrives in the Inbox, how to filter it to what is for you or to mentions, how read and unread work, and what the dots on the rail mean.

The Inbox collects what happened that concerns you, across every application. It is the first icon on the application rail.

What arrives

Each row in the Inbox is one item, such as an issue, a document, a channel or an Action Item, with the latest events on it. A row is there for one of these reasons.

Reason	Examples
You were mentioned	Someone typed `@` and your name in a message, a comment, a description or a document.
Something was assigned to you	An issue or an Action Item.
Someone wrote to you	A direct message, or you were added to a channel.
Someone answered you	A reply in a thread you are in, or a reaction to your message.
You follow the item	A change or a comment on an item you take part in, or a new message in one of your channels.

Mentions of you and assignments to you always reach the Inbox. You cannot switch those two off.

Read a notification

Select Inbox on the application rail.
Use the tabs under the title to stay on All or to show one kind of item, such as Issues or Documents. The tabs follow what your Inbox holds.
Select a row. The item opens on the right, where you can read it and answer.

Selecting the Inbox icon again takes you back to where you were.

Filter the Inbox

Select the sliders button beside the title. It has four switches.

Switch	Shows
Unreads	Only rows with something you have not read.
For me	Only rows that are addressed to you: mentions, assignments, direct messages, replies and reactions. Items you merely follow are left out.
Mentions	Only rows where you were mentioned by name.
Archived	The notifications you archived. Select Load more at the end of the list to see older ones.

For me and Mentions exclude each other. Turning one on turns the other off.
Either one combines with Unreads and with the tabs. For your unread mentions, turn on Mentions and Unreads.
Each switch that is on shows as a chip beside the Inbox title. Select the chip to switch it off.
Your filters are remembered in the browser you set them in.

Read, unread and archive

One row: right-click it and select Mark as read, Mark as unread or Archive.
Everything: open the menu with the three dots beside the title. It has Mark all as read, Mark all as unread and Archive all.

Archiving removes a notification from the Inbox. It does not change the issue, document or conversation itself.

The dots on the rail

A dot on the Inbox icon means something in your Inbox is unread.
A dot on the Chat icon means one of those unread rows is a channel, a direct chat or a thread.

Both follow the same rule as the Inbox list. When a row is read or archived there, its dot goes away.

Choose what notifies you

Open your account menu, select Settings, then Notifications. For each kind of event you can choose whether it reaches your Inbox. See Your account and settings.